Terms of Use – Private Clients
Last updated: 22/09/2026
These Terms of Use ("Terms") govern access to and use of the website, mobile applications, and related digital interfaces (collectively, the "Platform") operated by Quixo AG ("Quixo", "we", "our", "us"). By accessing or using the Platform, you confirm that you are acting as a private individual and agree to be bound by these Terms.
1. Company Information
Quixo AG Klosbachstrasse 103 8032 Zurich Switzerland
Quixo AG is a Swiss corporation and a member of a Swiss self-regulatory organization (SRO) as a financial intermediary.
2. Scope of Services
Quixo provides access to digital interfaces and services related to cross-border payment execution, multi-currency account functionality, and related financial services delivered through licensed third-party banks and payment service providers.
Quixo:
is not a bank,
does not accept public deposits, and
does not hold client funds.
All payment execution and custody are performed exclusively by regulated third parties.
3. Eligibility
By using the Platform, you confirm that:
You are at least 18 years old;
You act on your own behalf and for your own account;
All information provided is accurate, complete, and up to date; and
You are not subject to applicable sanctions, restrictions, or prohibitions.
4. Reverse Solicitation
You confirm that you sought out and approached Quixo entirely at your own initiative to request access to the Platform and its services.
You further confirm that neither Quixo nor anyone acting on its behalf solicited you, marketed or advertised its services to you, or otherwise approached or contacted you in any way prior to your request. The services are provided on a reverse-solicitation basis only.
5. Identity Verification and Compliance
Access to services is subject to successful identity verification and ongoing monitoring in accordance with Swiss anti-money laundering and counter-terrorism financing regulations.
You agree to provide all information and documentation reasonably required for compliance purposes. Failure to do so may result in restricted access, suspension, or termination.
6. User Obligations
You must not:
Provide false, misleading, or incomplete information;
Attempt to circumvent compliance, monitoring, or sanctions controls;
Use the Platform for unlawful or prohibited purposes.
You remain responsible for ensuring that your use of the Platform complies with all applicable laws and regulations.
7. Third-Party Services
Quixo relies on third-party service providers for identity verification, payment execution, and technical infrastructure. Quixo is not responsible for the independent services, availability, or actions of such third parties, except as required by mandatory law.
8. Intellectual Property
All content, software, and materials made available on the Platform are the property of Quixo or its licensors. You are granted a limited, non-exclusive, non-transferable right to access and use the Platform solely for its intended purpose.
9. Availability and Modifications
The Platform is provided on an "as is" and "as available" basis. Quixo may modify, suspend, or discontinue the Platform or any part thereof at any time for legal, regulatory, security, or operational reasons.
10. Limitation of Liability
To the maximum extent permitted by Swiss law, Quixo shall not be liable for indirect or consequential damages, including loss of profit, loss of data, or business interruption.
Nothing in these Terms limits liability that cannot be excluded under mandatory applicable law.
11. Data Protection
Personal data is processed in accordance with Quixo's Privacy Policy, which forms an integral part of these Terms.
12. Crypto-Asset Services
Where the Platform provides access to crypto-asset services, including the exchange of currency for crypto-assets or crypto-assets for currency, those services are provided by a regulated third-party partner under its own terms, which you accept before using those services, and not by Quixo. Quixo does not hold crypto-assets or private keys on your behalf. Blockchain transactions are irreversible and cannot be reversed or recalled by Quixo. You are responsible for verifying any receiving address before confirming a payment. Please read the Crypto Risk Disclosure before using these services.
13. Governing Law and Jurisdiction
These Terms are governed by Swiss law. The exclusive place of jurisdiction is Zurich, Switzerland, unless mandatory law provides otherwise.
Terms of Use – Business Clients
Last updated: 22/09/2026
These Terms of Use ("Terms") govern access to and use of the Platform by legal entities ("Business Clients") and their authorized representatives. By accessing or using the Platform on behalf of a Business Client, you confirm that you are duly authorized to bind the relevant legal entity and agree to these Terms.
1. Company Information
Quixo AG Klosbachstrasse 103 8032 Zurich Switzerland.
Quixo AG is a Swiss corporation and a member of a Swiss self-regulatory organization (SRO) as a financial intermediary.
2. Scope of Services
Quixo provides access to digital tools and interfaces enabling Business Clients to use payment-related services and multi-currency account functionality delivered through licensed third-party banks and payment service providers.
Quixo:
does not act as a bank,
does not hold client funds, and
does not accept public deposits.
3. Authority and Representations
The Business Client represents and warrants that:
It is duly incorporated and validly existing;
All persons acting on its behalf are properly authorized;
All information provided, including corporate, beneficial ownership, and business activity data, is accurate and complete;
It maintains a professional treasury function, and the persons operating its accounts have the knowledge and experience required to understand and manage cross-border payment, multi-currency, and settlement risks; and
Its activities comply with applicable laws, regulations, and sanctions regimes.
4. Reverse Solicitation
The Business Client confirms that it sought out and approached Quixo entirely at its own initiative to request access to the Platform and its services.
The Business Client further confirms that neither Quixo nor anyone acting on its behalf solicited the Business Client or its representatives, marketed or advertised its services to them, or otherwise approached or contacted them in any way prior to that request. The services are provided on a reverse-solicitation basis only.
5. Compliance Obligations
Business Clients must:
Complete all required know-your-business (KYB), beneficial ownership, and source-of-funds verification;
Cooperate fully with ongoing monitoring and compliance requests; and
Promptly notify Quixo of any material changes affecting the business relationship.
Failure to comply may result in immediate restriction, suspension, or termination of access to the Platform.
6. Prohibited Activities
Business Clients must not use the Platform for:
Circumventing sanctions or regulatory controls;
Engaging in undisclosed or unlawful business activities; or
Misrepresentation of transactions, counterparties, or business purpose.
7. Liability Allocation
Business Clients acknowledge that:
They remain solely responsible for their business activities and transactions;
Quixo does not assess commercial viability or business risk beyond regulatory requirements; and
Quixo is not liable for acts or omissions of third-party banks or payment service providers, except as required by law.
8. Indemnification
The Business Client agrees to indemnify and hold harmless Quixo from any claims, losses, or liabilities arising from:
Breach of these Terms;
Inaccurate or misleading information; or
Unlawful or non-compliant business activities.
9. Intellectual Property
All intellectual property rights relating to the Platform remain with Quixo or its licensors. No rights are transferred except as expressly permitted under these Terms.
10. Suspension and Termination
Quixo may restrict, suspend, or terminate access to the Platform at any time where required by law, regulation, or risk management considerations, including compliance with Swiss AML obligations.
11. Data Protection
Personal data is processed in accordance with Quixo's Privacy Policy, which forms an integral part of these Terms.
12. Crypto-Asset Services
Where the Platform provides access to crypto-asset services, including the exchange of currency for crypto-assets or crypto-assets for currency, those services are provided by a regulated third-party partner under its own terms, which you accept before using those services, and not by Quixo. Quixo does not hold crypto-assets or private keys on your behalf. Blockchain transactions are irreversible and cannot be reversed or recalled by Quixo. You are responsible for verifying any receiving address before confirming a payment. Please read the Crypto Risk Disclosure before using these services.
13. Governing Law and Jurisdiction
These Terms are governed by Swiss law. The exclusive place of jurisdiction is Zurich, Switzerland, unless mandatory law provides otherwise.
Account Closing & Personal Data Deletion Policy
1. Purpose
This policy explains:
How a customer can request account closure
How personal data deletion is handled
When deletion may be restricted due to Swiss legal obligations
How funds are handled upon termination
This policy complies with:
Swiss AMLA requirements
VQF SRO regulations
Google Play data deletion requirements
Applicable data protection laws
2. How to Request Account Closure
Customers may request account closure at any time.
Request methods:
Email: support@nudl.io
In-app support request (if available)
Written request to our registered office address
The request must be sent from the registered email address or include sufficient identity verification.
3. Verification Requirement
Before closing an account, Quixo AG will:
Verify the identity of the requester
Ensure no ongoing investigation or regulatory restriction exists
Confirm settlement of all outstanding balances
4. Processing Timeline
Once verification is complete:
Account access will be restricted
Open balances must be withdrawn or transferred
Closure is processed within 10 business days, unless legal restrictions apply
5. Circumstances Where Immediate Closure Is Not Possible
Account closure may be delayed or legally restricted if:
There is an ongoing AML investigation
A MROS notification has been filed
Assets are frozen under Swiss law
There is suspicion of money laundering, terrorism financing, or sanctions violations
Regulatory authorities have issued an instruction
In such cases, Swiss law overrides deletion requests.
6. Personal Data Deletion
6.1 What Is Deleted
After account closure, personal data that is no longer legally required will be deleted or anonymized.
6.2 Legal Retention Obligations
Under Swiss AMLA and SRO regulations:
KYC documentation
Transaction records
Beneficial owner information
Compliance investigations
must be retained for 10 years after the end of the business relationship.
This is a legal obligation and cannot be waived.
After the retention period expires, data is securely deleted.
7. Withdrawal of Remaining Funds
Before closure:
All balances must be transferred to a verified account in the customer's name
Third-party withdrawals are not permitted
Withdrawal may be subject to enhanced due diligence in high-risk cases
8. Company-Initiated Termination
Quixo AG may terminate a business relationship if:
False information was provided
KYC requirements are not fulfilled
AML concerns arise
Risk classification changes materially
The customer becomes non-cooperative
Termination procedures follow the AML/CTF Policy and SRO Regulations .
9. Contact for Account Deletion Requests
Email: support@nudl.io
Registered office: Quixo AG Klosbachstrasse 103 8032 Zurich Switzerland