Privacy Policy
Last updated: 15/07/2026
This Privacy Policy explains how Quixo AG ("Quixo", "we", "our", "us") processes personal data in connection with the use of its website, applications, and related services (collectively, the "Services"). Quixo AG places a high priority on data protection and processes personal data in accordance with applicable Swiss data protection law, in particular the Swiss Federal Act on Data Protection (revDSG) and related ordinances. Where the EU General Data Protection Regulation (GDPR) applies to individual processing activities, Quixo also complies with the GDPR.
1. Data Controller
Quixo AG Klosbachstrasse 103 8032 Zurich Switzerland
Quixo AG acts as data controller for personal data processed in connection with the Services.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
Private clients (natural persons), and
Business clients, including their representatives, beneficial owners, and authorized users.
It applies to personal data collected:
Through the website and applications,
During onboarding and ongoing monitoring,
Through communications and service usage.
3. Categories of Personal Data Processed
Depending on the relationship and legal requirements, Quixo may process the following categories of personal data:
3.1 Identification and Contact Data
Name, date of birth, nationality
Residential or business address
Email address and telephone number
3.2 Verification and Compliance Data
Identity verification data collected for KYX purposes
Corporate information, beneficial ownership data, and authorization details
Source of funds and transactional context information
Ongoing monitoring and compliance-related data
3.3 Technical and Usage Data
IP address
Device and browser information
Log files and usage metadata
Cookie and analytics data
3.4 Communication Data
Correspondence with Quixo
Support requests and operational communications
3.5 Counterparty and Beneficiary Data
When payments are sent or received, Quixo processes personal data of payment counterparties (such as name, IBAN or account details, and payment references). This data is obtained from the client instructing the payment or through the payment networks and partner financial institutions involved, and is processed solely to execute payments and to comply with legal obligations.
4. Purposes of Processing
Quixo processes personal data strictly for the following purposes:
Provision and operation of the Services
Identity verification and compliance with Swiss AML regulations
Ongoing monitoring and risk management
Transactional and operational communications
Legal and regulatory obligations
Website security, functionality, and analytics
Marketing communications where permitted by law
Personal data is not processed for automated decision-making within the meaning of applicable data protection law.
5. Legal Bases for Processing
Personal data is processed on one or more of the following legal bases:
Performance of a contract or pre-contractual measures
Compliance with legal and regulatory obligations
Legitimate interests of Quixo, including security, risk management, and service integrity
Consent, where required under applicable law
6. Data Storage and Hosting
Core platform data is hosted on cloud infrastructure provided by Render (Render Services, Inc.) in the European Union (Frankfurt, Germany).
Identity verification and KYX data is processed and stored by Sum and Substance Ltd (Sumsub) on its own infrastructure.
Quixo does not control or operate the infrastructure of external service providers but ensures that such providers are subject to appropriate contractual and technical safeguards.
7. Data Sharing and Disclosure
Personal data may be disclosed only where necessary and permissible, including to:
Identity verification and compliance service providers (Sum and Substance Ltd — Sumsub)
Technical infrastructure and hosting providers (Render Services, Inc.)
Email delivery providers (Twilio SendGrid)
Error monitoring providers (Functional Software, Inc. — Sentry)
Analytics providers (Google), only where you have consented
Licensed third-party financial institutions in the United Kingdom and Lithuania involved in payment execution
Authorities or regulators where legally required
Quixo does not sell personal data.
8. Cookies and Analytics
Quixo uses strictly necessary cookies for session authentication and security. These are required for the Services to function.
Google Analytics is used to analyze usage of the Services only if you consent. Analytics is disabled by default; you can accept or decline it in the consent notice shown in the app and change your choice at any time in Settings. Analytics data is not used for advertising.
You may additionally manage cookies through your browser settings. Disabling strictly necessary cookies may affect certain functionalities of the Services.
9. Marketing and Communications
Quixo currently sends transactional and service-related communications only (for example, registration, security, and payment notifications). Quixo does not send marketing communications and does not solicit clients; the Services are provided on a reverse-solicitation basis.
Should marketing communications be introduced in the future, they will be sent only where legally permitted, and you will be able to opt out at any time through the mechanisms provided in such messages.
10. Data Retention
Personal data is retained only for as long as required to:
Fulfill contractual and operational purposes, and
Comply with applicable legal and regulatory obligations under Swiss law.
11. Data Security
Quixo implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse, taking into account regulatory requirements and industry standards.
12. Rights of Data Subjects
Data subjects have the rights provided under Swiss data protection law (and, where applicable, the GDPR), including the right to:
Request access to personal data,
Request correction of inaccurate data,
Request deletion where legally permissible,
Receive a copy of personal data they provided in a commonly used, machine-readable format (data portability), and
Object to certain processing activities.
To exercise these rights, contact support@nudl.io from your registered email address. Requests are assessed in accordance with applicable legal obligations, including mandatory retention and compliance requirements, and answered within the statutory deadlines.
13. International Data Transfers
Where personal data is processed outside Switzerland or the EU/EEA, Quixo ensures that appropriate safeguards are in place in accordance with Swiss data protection requirements, such as transfers to countries with an adequate level of data protection or the use of recognized standard contractual clauses.
14. Changes to This Privacy Policy
Quixo may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The current version is published on the website and becomes effective upon publication.
15. Governing Law
This Privacy Policy is governed by Swiss law. The exclusive place of jurisdiction is Zurich, Switzerland, unless mandatory law provides otherwise.